Thank you for visiting our website! We are committed to providing our customers with high-quality products and services. If you have any questions regarding our products, order status, payment methods, shipping and delivery, returns and refunds, or any other related matters, please feel free to contact us. Our customer service team is dedicated to providing you with prompt and professional assistance.
Customer Service Contact Information
Company Name: Terryana Web Craft LLC
Address: 4101 5th Avenue, Apt 5303
Lake Charles, LA 70607
Email:
[email protected]
[email protected]
Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (Local U.S. Time, excluding holidays)
Order Inquiries
For order inquiries, updates to shipping information, or tracking your delivery, please provide your order number and any relevant details so that we may process your request efficiently. Please note that once an order has been shipped, changes to the shipping address or order cancellations may be limited by the status of the logistics process.
Response Time
We typically respond to customer emails within 1–2 business days. Please be aware that response times may be longer during holidays, promotional periods, or times of high inquiry volume.
Protection of Customer Information
We use the information you provide solely for the purposes of addressing your inquiries, managing orders, and fulfilling necessary business operations. Your personal information is handled and protected in accordance with our website’s Privacy Policy.
Updates to Terms
We may update these “Contact Us” terms to reflect changes in our business operations or applicable laws. Any updates will be posted on this page and will take effect from the date of publication.
If you have any questions or require assistance, please reach out to us using the contact information provided above. Thank you for your trust and support!